What to Know

BioHealth is here to support you in your health and wellness journey! Here are a few tips and frequently asked questions to help you prepare for your appointment.

Pre-Arrival Insights

To ensure a smooth and enjoyable experience, we've outlined some helpful steps to prepare for your visit ahead of time.

Information bubble: Ensure Your Insurance Coverage Is Up-To-Date. In the event of a change to your insurance, kindly notify our team without delay.
Information bubble: Drink Plenty of Water & Get a Good Night’s Sleep. We recommend hydrating by drinking water and receiving a restful night’s sleep to be refreshed for your appointment.
Information bubble: Bring Your Essential Personal Items. Medical equipment, Mobility aids, Comfort items, and/or Electronic devices.

Infusion Therapy Guidance

To optimize the efficacy of infusion therapy, it is essential to prioritize holistic self-care during treatment. As each individual’s experience with infusion therapy is unique, it is crucial to adopt a proactive approach to managing overall health and well-being, thereby mitigating the occurrence of symptoms and fostering a seamless transition towards improved health outcomes.

Information bubble: Prioritize a Good Night’s Rest. Getting at least 7 hours of sleep each night can promote overall health, vitality, and mental acuity.
Information bubble: Practice Rigorous Hand Hygiene. To reduce infection risk, wash hands with soap and water for at least 20 seconds to remove microorganisms.
Information bubble: Maintain a Fresh & Balanced Diet. For optimal wellness, focus on a balanced diet with seasonal fruits, vegetables, and healthy fats; limit added sugars; and stay hydrated.
Information bubble: Stress Management. Incorporating joyful practices and practicing deep breathing or meditation can alleviate the effects of stress and promote calm.
Information bubble: Recognize Potential Food Allergens. For personalized advice and better symptom control, consult a board-certified allergist or dietitian.
Information bubble: Layer up for Warmth. People sensitive to cold due to conditions or medications should always carry warm clothing, and use hand and shoe warmers.
Information bubble: Exercise Consistently. Those with limitations should consult a healthcare provider for a personalized workout plan.
Information bubble: Pace Yourself To Prevent Fatigue. It’s essential to pace oneself by distributing daily activities and avoiding overexertion and fatigue, even when feeling well.

  • Yes, each patient may be accompanied by one support person.

  • Patients requiring assistance may arrange transportation via our office. Additionally, complimentary parking is available on-site.

  • Our care coordinators strive to minimize out-of-pocket costs by assisting patients in accessing financial aid and assistance programs.

  • Yes, our clinical team is available to provide training for transitioning treatments from infusion to subcutaneous injections for at-home administration.

  • Upon receiving a referral from your physician, we promptly contact you to schedule an appointment and initiate the authorization process. We start by submitting the necessary paperwork to your health insurance provider. If there are any follow-up questions or additional information is needed, we coordinate directly with your doctor’s office to ensure timely processing. Typically, patients can expect their first infusion within approximately a week of referral receipt; however, this timeline may vary depending on insurance approval procedures.

Frequently Asked Questions

  • Most therapies we administer do not require fasting; however, individual treatments may require specific preparations, such as on-site lab draws.

  • Our team collaborates closely with your physician to explore alternative treatment options and discuss financial considerations.

  • The operating hours of our South Miami office are 8:30am-5pm (Monday-Thursday) and 8:30am-4:30pm (Friday). Our Pemproke Pines office is open by appointment only.

    Special scheduling needs can be discussed with our care coordinator team for accommodation.

  • Contact our center to verify insurance network coverage and treatment availability. Upon confirmation, inform your doctor to request a transfer of care to our facility.

  • BioHealth Waiting Room

  • The infusion area at the BioHealth Infusion Center

  • Snack bar at the BioHealth Infusion Center

  • Snack bar at the BioHealth Infusion Center

  • The infusion/sitting area at the BioHealth Infusion Center, with television visible

  • The infusion/sitting area at the BioHealth Infusion Center, with television visible

  • The infusion/sitting area at the BioHealth Infusion Center

  • Nurse preparing infusion at the BioHealth Infusion Center

  • Nurse preparing infusion at the BioHealth Infusion Center

  • Bottles of medication

  • The BioHealth logo on display at the BioHealth Infusion Center